I have sent my mom a barrel from uk but she says I need to call to release it or contact agent not clear the instructions and have try calling your office.It came in on the Barrington island voyage no Gl19048.

How do I used you guys?
Do I give them your address or the recipient Llewellyn Watson’s address?

The shipment is to:
Llewellyn Watson
New Review Rd
Bush Hall
St. Michael

From: Cherylann Long
23111 Lostbrook Ln
Spring TX 77373

I send a barrel to Barbados and it was in Barbados mid December and all now my family did not get it.
I will really like to know what is the run around. Cause they tell my family that they need the release paper and the agency I used say that they already send the release papers, so I don't understand the run around.
The barrel is in the name of
Carl Watson.